For anyone who wants to communicate effectively in business,this is your complete reference guide for any form of written communication. Packed with over 500 sample documents, over 100 tips for better business writing and useful templates you can apply to your writing immediately, Model Business Letters will help you put the key rules of good business writing into action.
The global best-selling companion to the fundamentals of business correspondence. Over 350,000 copies sold! In business,communication counts. Clear and well-structured letters, documents and e-mails can deliver better results, with speed and accuracy. The words that you use, and the way that you present them, also send important signals about you and your business to your customers, colleagues and business partners. So make sure you¿re sending the right ones. Model Business Letters is a practical and comprehensive guide to help you get more value from your business communication. In this book you will find over 500 sample documents for a wide range of business situations, easy to use examples and practical advice on content, language and style.Model Business letterswill help you to put the key rules of good business writing into action, and a framework for creating clear and effective business communication, including: How to present business documents correctly and clearly how to structure your communication for maximum results how to make your email work for you model examples for a range of business communication needs 100 top-tips for better business writing If you want your business to be a model of successful communication,Model Business Letterswill be a valuable companion. RELATED TITLES The Pyramid Principle That Presentation Sensation Read This PowerWriting How to Move Minds & Influence People
Author: Shirley Taylor
E-mail and computer keyboards may have replaced dictation and typewriters in the business world, but the importance of clear and effective written communication has never been greater. In her all-new book, business-writing expert Sheryl Lindsell-Roberts offers practical advice on writing messages guaranteed to get results. Drawing on her experience leading writing workshops for Fortune 500 companies, Lindsell-Roberts walks the reader through a variety of letter-writing exercises and shows how a well-crafted message can make any writer stand out in the crowd. Getting from a blank page or screen to a results-oriented message is easy with Lindsell-Roberts’s proven Six Step Process. And numerous tips and reminders help make the central point that a successful message should always focus on what the primary reader needs to know. Best of all, Strategic Business Letters and E-mail is designed to save the user time and effort. Specific chapters on such areas as sales and marketing, customer relations, and personal business offer hundreds of sample letters, memos, and e-mail messages that can be used verbatim or with minimal alteration to fit a particular circumstance. Opening this invaluable book is the first step to jump-starting effective business communication.
Business writing has been transformed in our era from long, leisurely letters to fast faxes, instant e-mails, crisp memos, and concise letters. Your reader doesn’t have time to waste. And neither do you. That—s where The Encyclopedia of Business Letters, Faxes, and E-mails can help. Here You’ll find the most complete and up-to-date collection of model business correspondence for every conceivable occasion—sample letters, memos, and e-mails you can use as is or adapt for your own purposes. This invaluable reference contains more than 300 model letters with instructions for adapting each to your particular situation. Letters are organized into chapters by category, and the detailed table of contents guides you quickly to the letter that best suits your needs. For each model letter, You’ll find: · Introductory comments that give you a working knowledge of each kind of correspondence. · Several variations of tone and style from which you can pick the one that suits you best. · Analysis that reveals the formula to writing each kind of letter. · Instructions on how to format, design, print, and deliver your correspondence for best effect. This revised edition The Encyclopedia of Business Letters, Faxes, and E-mails contains more help than ever, including: · An expanded introduction to writing letters, faxes, and e-mails, with new tips and advice on the best use of each · Ample guidance on the nuances of e-mail, including hints for avoiding common pitfalls · Dozens of additional sample e-mail formats to meet today—s communication needs · Even more focused, easy-to-remember directions for organizing your thoughts and composing even the toughest kinds of correspondence don’t go to work without it!
Model Business Letters
Author: Leonard Gartside, Shirley Taylor
Despite e-mail, cell phones and other modern conveniences, an important place still exists for the written letter, especially when it is used as a means of business communication. This revised and updated book presents correct business formats, then offers instruction on writing clear and concise letters for every imaginable occasion. Among them are letters of inquiry, credit letters, dunning letters, congratulatory letters, business announcements, invitations to business functions, and many more. Readers will find many sample letters that they can adapt for their own uses. New in this edition is advice and instruction on effective e-mail correspondence.
Dear Reader, Welcome to fictional Smalltown, Ohio--where every resident knows how to write clear, concise, attention-grabbing letters. With more samples than any other book, 1001 Letters for All Occasions is the resource any time written communication is in order. Letters are still the best way to communicate, and the residents of Smalltown are happy to share their best examples with you. We provide letters for every personal and business need, including apologies, business proposals, complaints, congratulations, cover letters, invitations, condolences, thanks, and travel letters in three languages. Whether you are writing to your bank, your child's school, or a large government agency, our picture-perfect sample letters will get you the response you want! Sincerely, Corey Sandler and Janice Keefe
Author: Richard Wolfe
Publisher: Pearson UK
DREAMING OF AN EMPTY INBOX, BUT DON’T KNOW HOW TO MAKE IT HAPPEN? We’re bombarded with messages every day, but no one tells you how to improve these vital email skills. In less than 100 pages, this handy book will help you discover how to regain control of your email – and get back to your job – in five simple steps. Email doesn’t have to be overwhelming. With Speedmailing’s five-step process you can manage emails quickly and efficiently. The benefits of Speedmailing: • Empties your inbox every day • Increases your productivity and peace of mind • Keeps your to-do list in one place • Maintains a system of reminders • Makes sure nothing slips through the gaps • Improves communication • Decreases post-holiday stress • Works on any platform or device CONTROL YOUR EMAIL: DON’T LET EMAIL CONTROL YOU. "Smart people are lazy. So if you want to double your effectiveness and productivity emailing clients, colleagues and friends. Read this book." Eelco Smit, Personal & Business Coach for Entrepreneurs and Bestselling Author of Book for MEN “Simplicity is underestimated. Richard has sharpened the knife of day-to-day email management in the leanest possible way." Nick Bortot, Founder and CEO of FinTech startup BUX "Speedmailing is a concise action plan for mastering email. Richard has distilled thousands of hours of training into an easy to follow guide that will turn your inbox from a burden into a powerful business tool." Marshall Hughes, Inbox Zero Coach at coach.me “Richard gives us a practical approach to email that really works, with useful habits and shortcuts that can drastically change the way we work. If you want to tame the monster that email has become, this book is for you. Forget emailing – the future is Speedmailing!” Shirley Taylor, International bestselling author of Model Business Letters, Emails & Other Business Documents 7th Edition “All my career I have focused on how we can get more leverage from our brain and process information quicker and better. Richard’s way of dealing with email blew me away when I realised that I will spend less energy on a per email basis, today and every day from now on. What a return on investment!" Mark Tigchelaar, CEO of UseClark and Specialist in Speed Reading and Productivity “An easy and practical life changer, one of these books of which you think why didn’t I read that earlier, it would help me so much” Marine Guignardeau, Learning and Development Manager, L'Oréal Netherlands “Until bots and AI solve the hassle of email, dealing with large quantities of email is a skill that is rarely mastered. This is definitely one of the best books on it and should be mandatory for every knowledgeworker.” Martijn Aslander, Speaker, Writer and Boardroom Sparring Partner
Sit down at the keyboard and cinch that deal! Press the send button and get the account! Writing skills are more important than ever in determining business success. They can make the difference between climbing the corporate ladder and getting stuck on a low rung. An e-mail that's clear, concise, and targeted will get more than just a response--it will get results...including your boss's attention! No matter what the business or sector, top communication skills are in major demand. Why? Because businesses are bogged down with e-mails that are too long, wordy, and unclear. Instead of wasting time rewriting, clarifying, and still miscommunicating, write it once, write it right, and get the job done the first time.The Executive Guide to E-mail Correspondence will show you how to rapidly transform basic writing skills into global communications expertise. Geared to the computer-toting professional with little patience for instructions and explanations, The Executive Guide to E-mail Correspondence fills the gap between academic training and real-world writing by providing you with a range of E-mail templates that you can instantly adapt to your business needs. Written in a fresh and lively, here's-how style, The Executive Guide to E-mail Correspondence:-Demonstrates the hallmarks of effective business E-mails. -Features ready-to-use organizational plans. -Presents quick and easy editing techniques. -Furnishes before-and-after editing models. -Focuses on the do's and don'ts of proficient E-mails. -Supplies practical writing tips and tricks.The Executive Guide to E-mail Correspondence is a must-have book for anyone who wants to fast-forward his or her career in any business or industry. Dawn-Michelle Baude is an international corporate speaker specializing in global communications. She has lectured throughout Europe and Asia to businesses and alumni groups alike. An accomplished professional, she has written copy for Gucci perfumes and feature articles for Reader's Digest and Vogue. She also co-authored a self-help best-seller, Savoir Dire Non (Flammarion 2006). In 2000, she began working as a writing consultant for IBM Corp. She holds an M.A., an M.F.A., a D.E.A. and a Ph.D. in English. A 2005-06 Senior Fulbright Scholar in Creative Writing, she teaches at the American University of Paris.
If you write emails and letters as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of getting the desired reply to your emails in the shortest time possible. Some of the key guidelines covered include: Write meaningful subject lines - otherwise recipients may not even open your mail. Always put the most important point in the first line - otherwise the reader may not read it. Be concise and only mention what is truly relevant. Write the minimum amount possible - you will also make fewer mistakes! Be a little too formal than too informal - you don’t want to offend anyone. If you have two long important things to say, say them in separate emails. Give clear instructions and reasonable deadlines. If you need people to cooperate with you, it is essential to highlight the benefits for them of cooperating with you. Empathize with your recipient's busy workload. Never translate typical phrases literally - learn equivalent phrases. The book concludes with a chapter of useful phrases. There is also a brief introduction for trainers on how to teach Business / Commercial English.
Write personal and professional communications with clarity, confidence, and style. How to Write It is the essential resource for eloquent personal and professional self-expression. Award-winning journalist Sandra E. Lamb transforms even reluctant scribblers into articulate wordsmiths by providing compelling examples of nearly every type and form of written communication. Completely updated and expanded, the new third edition offers hundreds of handy word, phrase, and sentence lists, precisely crafted sample paragraphs, and professionally designed document layouts. How to Write It is a must-own for students, teachers, authors, journalists, bloggers, managers, and anyone who doesn’t have time to wade through a massive style guide but needs a friendly desk reference. From the Trade Paperback edition.
The fourth edition of Communications for Business is a comprehensive textbook, workbook, and reference book rolled into one. This book will help readers to develop confidence and expertise in composing effective business communications. This book will be helpful to anyone who is working or training to work in an administrative, managerial or secretarial role which demands good communication and business English skills. This book should prove useful to students wishing to take the following examinations: Pitman Qualifications English for Business Communication LCCI Examinations Board English for Business RSA Examinations Board Communication in Business
Outstanding Business English gives guidance to non-native English speakers on how to communicate clearly and concisely. With case studies and real-life examples that demonstrate how English is used internationally in business, and full of ideas to help you to get your communications right first time, Outstanding Business English sets the scene for describing the benefits of good Business English, ideal for multinational companies where communication is a priority.For intermediate to advanced English speakers, it focuses on the areas that are easy to get wrong. This book draws on the author's wealth of experience, using real-life international business scenarios to develop your skills and provide you with some answers that even your boss might not know. You will learn a system to help you quickly and easily write emails, letters, CVs, social media communications and more. Featuring sections on punctuation and grammar, checklists to help you assess how you are getting on before moving on to the next stage and with a chapter dedicated to how to write effectively for social media, Outstanding Business English has been praised by both native and non-native writers of English as an indispensable resource. "English is illogical, eccentric and complicated by baffling etiquette. This brilliant guide for non-native speakers decodes the world's lingua franca and makes essential reading if you form part of an international team." Ben Walker, editor DialogueReview.com
Electronic Inspection Copy available for instructors here Managing across Cultures introduces the concepts, policies and practices of managing resources in different socioeconomic, political and cultural contexts. It is structured on a country-by-country basis to allow a closer and more rigorous examination of the factors that influence labour market trends, organization and employment policies and practices in specific countries. The book: - includes dedicated chapters on emerging economies in Asia, Africa, the Middle East and Latin America - provides an understanding of the theoretical underpinnings and the practical implications of different national approaches to management in a clear and coherent style -packed with case studies and examples from a wide range of geographical contexts - contains learning features such as: learning objectives; tasks; summaries; suggestions for further reading; and revision questions.